Get Air Conditioning Service & Repair in Phoenix
An easy way to learn more about an AC contractor you are considering to hire is to visit the company website. With this, you can find varied information that you may want to know first before hiring the contractor for your HVAC needs. Most company websites feature information such as Frequently Asked Questions (FAQ), company history, list of affiliations, credentials, clients, and licenses, warranty terms, payment terms, and contact details. You can also check them out on the Carrier Website.
There are also numerous customer review sites that you can visit to learn actual customer opinions about the AC contractor that you are researching. However, any online review must be perceived with scrutiny, since not all reviews are written by verified clients. There are positive reviews that have been authored by people working with the HVAC company, while there are also negative reviews concocted by competitors. Check out our reviews on Merchant Circle
The Better Business Bureau (BBB) is a non-profit organization that helps consumers to know the quality of service in numerous industries. BBB can help you in finding an AC contractor who can provide high-quality service for your home HVAC. If an AC contractor you are checking is included in the BBB listing, you can easily determine how many complaints have that company received and whether these complaints have been resolved. There are five types of complaints that can be filed with BBB – sales, billing, shipping, warranty, and product issues. This organization uses a 16-factor rating mechanism that can provide valuable information for any business, including HVAC service companies.
BBB uses varied criteria to provide a rating for an accredited HVAC company. This includes length in the industry, complaint records, government response against the company, and whether the company has the mandated licensing. An AC contractor may pay BBB for reviews and accreditation, but the reviews are provided by verified clients.
Whether you are in the market for HVAC installation services or a replacement of your system, dont hesitate to ask around for referrals and always do some research before you hire any AC contractor.